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Joom Business Update
Joom Business Update
- Platform Arrangements during Chinese New Year 2023
- Joom Business Update: China, Covid Restrictions
- Joom Business Update: Ukraine
- Working Schedule During Chinese Holidays 2022
- Joom Logistics is now open to any e-commerce merchants, not only from Joom!
- JoomPro - an international crossborder wholesale trading platform
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Quick Start
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Platform Rules
Platform Rules
- Basic Platform Rules
- Platform Rule Violation and Penalty
- Strikes for Platform Rules Violations
- Refund Policy
- UK VAT
- EU VAT New Rules from July 2021
Certificate Requirements on Joom
- Certificates Required for Selling Your Products
- Certification. CE marking
- EU-authorized Lab CE Certificate
- Declaration of Conformity
- German VAT
- French EPR Law
Trademark Protection
- How to Verify Trademark on Joom?
- Trademark Owner, Distributor or Reseller: Who Am I?
- Documents Required to Verify Trademark
- What If a Trademark is Registered to Another Company?
- Trademark Verification Rejection Reasons
- Intellectual Property Protection on Joom
Restricted Products on Joom
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Account
Account & Store
- How to Activate Multi-User Accounts?
- What Is My Profile?
- How to Manage User Accounts?
- Product Limit
- Analytics Tab
- My Files
Merchant Performance & Evaluation
- New Features to Know More on Your Orders and Store Performance
- Store Performance System
- Cancellation Rate
- Orders Over $10 Cancellation Rate
- Quality Refund Rate
- Orders Over $10 Quality Refund Rate
Payment Rules & Take-rate
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Products
Product Attributes
Product Requirements
- Packaging Requirements for Home & Kitchen
- Basic Product Requirements
- Category-Specific Requirements
- Product Name Requirements
- Product Image Requirements
- Product Description Requirements
Tips on Product Card Content
- 👗 Fashion Guide for Merchants
- 👗 Product Requirements for Clothing for Men, Women, and Both Sexes (Unisex)
- 👗 European Law Requirements to Fashion Category Products
- 👗 Product Requirements for Underwear
- 💄 Product Requirements for Cosmetics
- 💄 Product Content for Cosmetics
Product Management
- How to Sell in Limited Categories?
- How to Add Products?
- How to Disable and Enable a Product?
- How to Edit Products?
- What a Product Card Should Include?
- What is a Product Empty Variant?
Product Moderation
- Product Moderation
- How to Speed up the Moderation?
- My Product Is Rejected, Why?
- Blurring sensitive content
- "Abusive Content" as a Rejection Reason
- "Problems with Product Name" as a Rejection Reason
Features Related to Products
- Product Instructions
- Wanted Products
- Gift with Purchase (GWP)
- Focus Products
- What is Price Elasticity?
- Product Groups
CSV Files
Joom Quality Control Check
- What is Joom Quality Control Check?
- Default Category Quality Control Check
- Home Textile Quality Control Check
- Cosmetics Quality Control Check
- Laptops Quality Control Check
- Flashlights Quality Control Check
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Orders
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Logistics
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Promotions
Promotion and Product Ranking
- Auto-Participation in Promotion
- Merchant Promotions
- Product Ranking and Search
- Promotional Activities
- Promotions Calendar 2023
- What is the “Change Postponed” status?
Promotional Activities
- Promotions
- Discount for Subscription
- Limited Time Offer
- Promotional Game: Guess the Price
- Freebies
- Influencer Program
Joom Ads
- What is Joom Ads?
- Creating Your First Joom Ads Campaign
- Naming Campaigns
- How to Plan the Campaign-budget?
- Campaign Start and End Dates
- Choosing Products for Joom Ads Campaign