How to Sell in Limited Categories?
Joom pays special attention to product quality and develops a diverse product assortment on the platform. This way we can expand to new markets and keep our clients satisfied.
To provide the best user experience, we need to be sure that products on the platform are of a good quality and meet the applicable requirements of customers' countries. Therefore, we limit the sale of products in certain categories. That means that only selected merchants can sell products in such categories on Joom.
What Are the Limited Categories?
The list of limited categories updates regularly. If your product falls into such a category, it will receive a red diagnostics. Click the diagnostics to learn what is missed.
➡️ Click here to see the list of the limited categories
Category name |
Category ID |
USB Flash Drives |
1473502935938677404-248-2-118-2064455579 |
Memory Cards | 1473502935933050402-246-2-118-3698857822 |
External Hard Discs | 1498811349761514151-148-2-709-1530054353 |
Internal Hard Drives | 1498811151760060295-19-2-26193-612234683 |
Graphic cards | 1534143920127610333-121-2-709-3338626574 |
Powerbanks | 1498668332907180924-114-2-26193-2271206975 |
Solar Power Banks | 1665394284368817038-165-2-37654-1705310867 |
Luggage | 1473502946841916116-100-2-118-270970625 |
Footwear | 1473502943287125397-33-2-118-4162635064 |
Men Clothing | 1473502943025251808-217-2-118-511595927 |
Portable Lanterns |
1473502945076318860-46-2-118-1885436664 |
Flashlights & Torches |
1473502945071414027-44-2-118-1180529068 |
LED Spotlights |
1473502944931541086-255-2-118-1326203057 |
LED Flashlights |
1473502944919562125-251-2-118-3121960742 |
Outdoor Lighting | 1473502945447283004-160-2-118-1707055465 |
Car Inverters | 1671611310975845308-176-2-11332-624751624 |
Industrial Printing | 1498766917061430387-118-2-26193-1244137910 |
Vitamins & Dietary Supplements | 1611653495708826083-140-2-16146-461754504 |
Sport Nutrition | 1566834164018401844-4-2-719-3808806530 |
Blood glucometers | 1473502940905100740-85-2-118-405418073 |
Eye drops | 1673339542077417698-149-2-16994-3688604675 |
Human Hair Wigs & Hairpieces | 1520241579888413208-50-2-709-2301242376 |
Heated Tobacco Product | 1633685100249447286-138-2-48902-2535659112 |
Lighters | 1473502937695703974-50-2-118-136814584 |
Hookahs & Accessories | 1481877766327168285-136-2-582-3965226202 |
Male Health | 1673863452695242311-85-2-61445-3878917852 |
Quilling | 1563878671079556999-253-2-643-2203863111 |
Mini Batteries & Rechargeable Batteries |
1533267348808042796-194-2-709-886505090 |
Chargers for Batteries |
1473502935491461082-113-2-118-3370980667 |
Smart Set-Boxes |
1473502935767538966-197-2-118-2883374152 |
Phone Bags & Cases |
1473502945335922987-129-2-118-3944730811 |
Phone Screen Protective Films | 1473502945333319289-128-2-118-1991248704 |
Screen Glass | 1536299306656469477-10-2-26193-2641617526 |
Earphones |
1473502935799151094-208-2-118-1804581351 |
Wireless Earphones |
1473502945319645725-123-2-118-2789153167 |
Smartwatches | 1473502935905052958-237-2-118-3342927292 |
Data Cables |
1473502935499145500-116-2-118-1166995473 |
Phone Chargers |
1473502945311097871-120-2-118-2527116196 |
Car Phone Holders |
1473502934683816144-130-2-118-1228069962 |
Manual Phone Holders & Stands |
1473502945322761945-124-2-118-1537474703 |
Car Chargers |
1473502934337972461-34-2-118-3860979669 |
Wireless Charger |
1473502945338537756-130-2-118-3320001046 |
Smartphone & Phone Adapters |
1473502945305155573-118-2-118-4000031650 |
How to Start Selling in a Limited Category?
To start selling in a limited category, a merchant should get Joom approval firstly. To achieve this, please complete the following two steps.
Step 1: Ensure you meet Joom requirements in the category
Requirements differ on categories, but general criteria include:
- Product high quality;
- IP rights compliance;
- Brand (if applicable);
- CE marking or other certification (if applicable);
- Positive reviews.
💡 You can find all up-to-date category requirements on the Category Requirements page in Merchant Panel.
Step 2: Send a request to Joom Merchant support
Contact our Merchant support team and leave a request for a particular category. You can do that at merchant@joom.com or via chat window in the Merchant Panel.
Be ready to provide the related documents and information. Joom category manager reviews each request and can ask you additional questions. Please follow the guidance of the Merchant support team.
The decision will also be submitted to you by Merchant support.
⚠️ PLEASE NOTE: Merchant's request can be rejected without explanation if your products do not meet our requirements. |
Once a request is approved, you can start selling in the chosen category. Still, Joom will monitor your products, and can revise your selected status, if the uploaded products do not correspond to the criteria.
Certain Categories Requirements
Different limited categories have different requirements. Before sending the request to Joom, please check if your store or products meet the requirements below.
Wireless Earphones
If you used to sell wireless earphones on Joom, please ensure:
- Monthly sales in the category >$1600 GMV;
- Negative Feedback rate in the category <5%.
If you have never sold wireless earphones on Joom, please ensure that you offer a unique assortment that is not presented on Joom and have good sales on other platforms. While sending a request to the merchant support team, please provide the links to your successful stores on AliExpress, Shopee, or Amazon.
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