Merchants in China, Japan, and South Korea use Payoneer as the default payment method.
When Payoneer is used, payment is sent instantly from Joom's Payoneer account to the merchant's Payoneer account.
Because Joom works only with companies, merchants must ensure to indicate the company account (not their personal account) specified in the legal documents accepted during registration, whenever merchants provide payment information, including when linking a Payoneer account to the Joom platform. There is no handling fee for this type of transfer, but the transfer can only be made if the merchant‘s account has more than $200.
To find instructions on signing in with Payoneer, merchants should consult the article "How to Sign in with Payoneer." To change the receiving company payment information, merchants will have to provide the required documents for the new company.
Merchants in France, Russia, and Turkey use bank transfer as the primary payment method.
When a bank transfer is performed, payment is sent instantly from Joom's bank account to the merchant's bank account. Please note, that Joom can make a payment to merchants only if the final amount exceeds 200 EUR.
Because Joom works only with companies (and individual entrepreneur who has VAT in France), merchants must ensure to indicate the company payment information (not their personal payment information) specified in the legal documents accepted during registration, whenever merchants provide payment information.
To change payment information, merchants will have to provide the required documents for the new company.