Ratings and reviews can significantly affect product conversion. To help promote both new products and products struggling to get up and off the platform, we have created "Freebies & Reviews."
What is “Freebies & Reviews”?
- Joom APP has a special "Freebies & Review" tab that displays 20-50 products each day.
- Customers can choose a maximum of 3 products per day and apply to get them for free in exchange for a review.
- The system then automatically selects the lucky customers, who’ll receive those products completely free of charge.
- Each lucky customer gets to choose the exact size and color of the product, then places the order.
- Once the product is received, the customer then has to write a real review of it.
Only products under $20 can participate in the promotion. Merchants willing to promote products over $20 under “Freebies & Reviews” should contact Joom at email@example.com.
- All products are automatically selected by the system. In other words, merchants themselves won’t be able to select the products;
- Each product can only be selected by the system 4 times, meaning that only four customers will get this product for free in exchange for a review;
- All freebie orders have to be delivered via Express or Standard shipping free of charge; Economic shipping can’t be used for these orders.
For merchants in China, Japan, and South Korea:
Certain requirements must be met to be eligible to participate. Merchants can check their eligibility status by visiting the promotions tab in the Joom account.
How to Participate in the Promo
Simply tick the box "Participate in the Promotion" on the "Freebies" page under the tab "Promotions" in the Joom account.
How to Stop Participating in the Promo
Simply untick the box "Participate in the Promotion" on the "Freebies" page under the tab "Promotions" in the Joom account.
Complete termination of participation occurs 48 hours after the box is unticked in the Joom account.
Because the platform prepares products for participation in the promotion, part of the merchant's products may be added to the list of future products, when "Freebies & Reviews" is active.
Each round of freebies lasts two (2) days.
Winners of freebies are given a period of time to place their order.
For the reasons listed above, merchants may continue to receive freebie orders two weeks after opting out of participation in the promotion.