Stores are virtual storages for managing products on Joom.
When you upload products, you must select a target store. Same products cannot be uploaded to different stores. Once you add a product to a store, you won’t be able to move it to another.
Joom customers can follow the stores they like. By following stores, customers will receive from them updates and notifications.
What is the difference between a store and an account?
Each merchant is allowed to have only one (1) account on the platform. A merchant that creates more than one account or uses related accounts, a practice that violates platform rules, will be given the appropriate penalty.
Joom merchants are allowed to open several stores within a single account (sub-accounts).
Quantity of Stores and Products
The maximum number of active products in one store is 1000. The default maximum number of stores for new merchants is 25. If more is needed, merchants can contact us at email@example.com. It’s possible to apply for 15 additional stores maximum each time. The overall number of stores can’t exceed 100, but we can make exceptions for very big merchants.
You can open stores for different products and classify them based on:
- Product category (e.g. a store that sells clothes or a store that sells electronic devices, and accessories, such as smartphones, earphones, cases, and power banks);
- Product style (e.g. a store that sells retro style products, such as clothes or tableware);
- Brand (e.g. a store that sells products from a single brand).
Disable/Enable a store
You can disable/enable a store by ticking the box in the merchant panel on the store page (as shown at the screenshot below).
Once the store is disabled, all products in this store will be disabled after a few minutes.
Please note: if there are any unfulfilled orders, you have to fulfill them even if the store has been disabled.
In case of re-enabling the store the product status would remain the same as it was before the disabling. Product moderation is not needed if no changes were made.