Joom Logistics (JL) is a trusted online shipper.
There are some directions, which required fulfilling via JL. Quick-Check Table of Shipping Methods.
Size: 10x15 cm. Joom strictly prohibits merchants from creating and using their own labels for orders shipped via Joom Logistics (JL), as the chances of a package with a merchant-generated JL label being returned are high. Only platform-generated JL labels are allowed. See more about the penalty for using self-generated labels.
If you're familiar with the information above, please check the quick start guide "How to Start Using Joom Logistics?"
JL Shipping classes (determined by the system automatically)
- NRM, Non-registered Mail：support domestic tracking, provide information if the parcel arrives destination country boarder.
- SRM, Simplified Registered Mail: provide simplified full tracking information. There will be five (5) tracking record: parcel picked up, parcel shipped, parcel arrived Hong Kong, parcel arrived destination country boarder, parcel arrived the final destination.
- RM, Registered Mail: provide full tracking information, including delivery status in the destination country.
Hecny has responsible for the pick-up service of Joom Logistics. Hecny is a Joom Logistics official shipping partner. Merchants no need to sign any agreements with Hecny.
Contacts: SCY_eCommerce (WeChat); 18988761614 (phone).
Packages Collection Points
There are ten (10) packages collection points available in China:
- Hong Kong
Please contact Hecny for details.
Joom Logistics Shipping Costs
The shipping cost depends on the direction. Contact our Support Merchant Team at email@example.com to clarify the shipping fees.
Joom Logistics Payment and Invoice
JL shipping costs will be charged automatically. To check the billing details, see the Logistics Invoices on the Billing tab. The payment period depends on merchant’s performance.