“3-Days Shipping Rate” is the ratio of orders in shipped status within 3 days after the order approved to all approved orders during the evaluation period.
Calculation includes orders shipped via online and offline shipping methods.
- Online shipping via Joom Logistics: orders arrived at Hecny warehouse and got the Shipped status within 3 days.
- Offline shipping: orders got the Shipped status within 3 days according to the tracking information.
The evaluation period of this metric is two (2) weeks, starting from 21 days ago to 7 days ago.
How to Improve?
Download the list of all orders for a certain evaluation period and try to find out the reasons for poor performance.
Here are some suggestions:
- Disable products with low 3-day Shipping rate.
- Ensure, that you have enough inventory for active products from the list.
- Make sure, that you are able to fulfill orders to allowed countries. You can set up the list of allowed countries by Shipping Price by Country feature.