My Files section is located at the top right corner of your merchant panel. It is a section which stores your Downloads and Uploads. The results of your Downloads and Uploads appear in this section if you:

• Upload a CSV file (for example, upload products via CSV);
• Download products;
• Download orders.

If you want to download your products/orders:

1. Prepare your file on the Products / Orders page using filters;
2. Click on the Export products / orders button;
3. Fill in the required information:
   • Name your file before downloading, so that it will be easier to find it in the list. If you don’t name it, the platform names the file automatically;
   • You can also send your Downloads results to your Email.
4. Click on the Export button.

Once you start downloading a file, a clickable link to the results will appear at the top of the page: the link opens My Files section, where you can download the file directly.