The Differences Between Online and Offline Shipping
Online Shipping | |
Does an order have to meet certain requirements? |
|
NO |
YES |
Can you choose the shipping provider? |
|
YES If you work with Joom using ERP system, to get the list of acceptable shipping providers, please refer to https://merchant.joom.com/docs/api/v3/operations/shippers. If you don't work with Joom using ERP system, you can check the available shipping providers here. |
NO Can use Joom Logistics only |
Do you need to contact the shipping company on your own? |
|
YES |
NO |
Do you need to provide the tracking number on your own? |
|
YES |
NO |
Can you request the pick-up service? |
|
NO |
YES |
Can you choose the shipping class (NRM, SRM, RM)? |
|
YES |
NO |
Can you block the countries you don't want or cannot ship orders to? |
|
YES |
NO |
Are you involved in the process of charging shipping payment from a client? |
|
YES Joom doesn't interfere in the payment process between you and a client. |
NO Joom is responsible for charging payment from a client directly. |
Common: 1. An order can be fulfilled via Merchant Panel, CSV File or Joom API; 2. An order must be fulfilled within 8 calendar days. |
👉 For more detail about Joom Online and Offline shipiing, please refer to our ▶️Live Stream replay about Joom Logistics.
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