What Is "Offline Shipping"?

"Offline Shipping" is one of the methods of fulfilling orders. If an order does not meet the requirements to fulfill online, this order can be fulfilled offline. Please read article What is "Online Shipping" for more details. 

How to Use Offline Shipping?

There are three ways to use Offline shipping:

• via Merchant Panel;
• via CSV file;
• via Joom API.

1. Open the Orders page in your Joom account;
2. Choose an order you want to fulfill. You can use order filters to find the order quickly;
3. Click on the Ship Offline button. If there is no Ship Offline button, the order can be shipped only online;

4. Choose a Shipping Provider from the list of acceptable shipping providers ;

If you work with Joom using ERP system, in order to get the list of acceptable shipping providers please refer to https://merchant.joom.com/docs/api/v3/operations/shippers.

If you don't work with Joom using ERP system, you can check the available shipping providers while fulfilling your order in the Merchant Panel (open the order's page in the Merchant Panel → select your order → click on the Ship Offline button → choose the shipping providers accepted by Joom).

5. Fill in the tracking number. Please read the article Tracking Information for more details;
6. Click on the Fulfill button.

Please read the article Fulfilling Orders via CSV File for more details. 

Please refer to the related API guide for more details.