Online shipping is currently available only to merchants in China.
Joom platform in collaboration with China Post have created a high-quality and efficient distribution channel - China Post Online Shipping. Click here to download the shipping price table. The shipping price in this table is for your reference only. For concrete information, please consult with China Post.
China Post Online delivery divided into two (2) shipping classes:
- Non-Registered Mail (NRM): Orders valued no more than $5.00 (shipping fee is not included). This shipping class supports domestic tracking and the information about package arrival to the destination country.
- Registered Mail (RM): Orders valued $5.00 or more. The registered shipping class supports full tracking information. Tracking information can be checked via China Post system.
The shipping class will be automatically determined by the system, merchants don't have to choose shipping class manually. For more information, please read How to Use Online Shipping.
|Weight limit||Size limit, cm||Danger kinds||Price ranges||Fulfilment status|
|Belarus, Czech Republic, Greece, Moldova, Romania, USA, Australia||China Post||
|2||Length < 60Sum < 90||Not Dangerous, With Battery||$5+||Not required|
|Belarus, Czech Republic, Greece, Moldova, Romania||China Post||
|2||Length < 60Sum < 90||Not Dangerous, With Battery||$0-5||Not required|
- The minimal package size acceptable is 10*14cm.
- Tubular package size: 17cm < h+2D < 104cm, 10cm < h or D (the larger of the two) < 90cm
Channel usage rules
1. Coordinating with China Post
Before using China Post online shipping, the merchant does not need to open a China Post account or sign any agreement with China Post, all that is required is to communicate with China Post staff for pickup. Please see the following table for China Postal contact information in various cities: China Post Service Information Summary Table for Various Cities. For more details, pease contact China Post directly.
2. Online shipping/dispatching
China Post Online Shipping is one of the online shipping channels supported by Joom platform, merchants who have no prior experiences with online shipment must have some understanding of the working mechanism of online logistics. For specifics regarding how to ship using the channel, please refer to the article "How to use online shipping."
Online shipping is an important step of using Joom Logistics. If you are experiencing problems with setting up online shipping, please do not hesitate to contact Joom merchant support.
3. 10*10 shipping label
China Post online shipping uses 10cm*10cm shipping labels. The merchants need to confirm that their systems support the generation of shipping labels of this specification. If necessary, you can change the settings of printers or other devices.
The merchant must use the Joom system to generate the shipping label for the online shipping order. Using the self-made template to generate online logistics shipping label is a serious violation. Offending merchants who fail to comply with the provision shall be punished with account suspension. For details, please see the article “Violations and Punishment."
NRM shipping label example
Registered mail shipping label example
Note: Both NRM and RM are marked "untracked", but this will not affect package delivery.
4. Package pickup options: Courier Pickup
China Post online shipping only supports courier pickup. Therefore, before using China Post online shipping, the merchant must first complete the Joom merchant warehouse setting in order to apply for package pickup from the designated warehouse when processing the order.
5. Offline shipping fee settlement
The shipping fee settlement between the merchant and China Post is outside the scope of the Joom platform. The merchant must contact China Post staff directly to inquire and negotiate all issues regarding the pickup service fee and shipping fee settlement.