Check-List For New Merchants
We've created a Check-list of the essential information you should know about working on the platform to start selling on Joom
Get your account ready
Step 1: Activate your account
Log into your Joom account and fill out all the necessary information on the Settings page:
- General information;
- Payment Methods;
- Allowed Countries and Regions (if there are any countries you can’t or don’t want to ship to);
- KYC Profile.
If you have any questions left, please refer to the article Set Up Your Account to learn more details.
Step 2: Learn the main Platform rules and regulations
Step 3: Learn how the Merchant Performance System works to be sure you do everything right in order to avoid your account being blocked
Step 4: Verify your brand, if you are selling branded products
Get your store ready
Step 5: Open a store. You can find a detailed explanation on how to do it in the article How to Open a New Store?
⚠️ PLEASE NOTE: If you open a branded store and you own the brand, the store name must include “Official Store”. Otherwise, name it as an “Authorized Store”
Step 6: Choose a store specialization for every store you open
⚠️ PLEASE NOTE: Store specialization can be chosen only once and cannot be changed later
Get your products ready
Step 7: Upload products according to the store specialization you chose and wait til they undergo the product moderation.
☆ ADVICE FROM JOOM: Upload your best-sellers from Aliexpress or other platforms FIRST. If you have a brand, you must fill in the “brand” field while adding a product and indicate the brand's name on the product’s main image.
Get your logistics ready
Step 8: Set the allowed countries and shipping price by countries.
⚠️ PLEASE NOTE: Set the product price and the shipping price separately. The default shipping price must be indicated as above 0, otherwise you may be charged for the logistics. Don't skip this step if you don't want to be charged unexpectedly.
Get your first sales on Joom!
Step 9: Promote your products to get the first sales faster. You can participate in Promotional Activities or promote your products via Joom Ads.
Step 10: Fulfill and ship an order.
❗ Important information:
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