We’ve just opened up a new section called "Product Review," which can be found in the Joom account. Here merchants can search and download customer reviews of products via a CSV file based on review type (i.e., text, image, or video), order creation time, as well as rating rage.
Also, merchants can even translate reviews in batches into the language they need. They just have to perform the following steps:
Download the CSV files with the customer reviews in the Joom account.
Import the CSV files into Google Sheets.
Select and enter the necessary function in the "translated" column in Google Sheets:
- If the reviews are all in a single language, the recommended function is the following:
- If the reviews are in multiple languages, the recommended function is the following:
X: Table Column, L: Target Language
See illustrations of examples: