Joom is a cross-border e-commerce company and fully complies with regulations of various countries. Therefore it is prohibited for our merchants to sell products containing prohibited items, including medication and certain medical devices, on the platform. If we discover this rule violation, the offending product will be disabled immediately and merchant will be penalized accordingly. for more details please refer to the article Platform Rule Violation and Penalty. 

Platform prohibited medical products 

Medicine: medicine refers any products used for diagnosing, curing, alleviating, treating, or preventing diseases, or againsting specific viruses. It includes but not limited to: tablet, pill, injections, Non-prescription drugs, prescription drugs, Chinese herbal medicines, dietary supplements and vitamins, etc.

Some medical equipments: including some equipments and their supporting products, such as bandages, test strips, laser mole removal, nail plate for correction etc.

Biological products: including viruses, therapeutic serums, toxins, antitoxins, vaccines, blood, blood components or derivatives, allergenic products, proteins or similar products, strontium or barium salts used to prevent, treat, or cure human diseases, as well as derivatives (or any other trivalent organic arsenic compounds), etc.

Platform allowed therapeutic products

Some non-pharmaceutical products that have (or claim to have) therapeutic, regulatory and health-stabilizing properties can be sold on the Joom. However, due to differences in laws and regulations in different countries and regions, some products may be allowed in some countries and regions, but prohibited in other countries and regions. For details, please consult our support team.

Such allowed products include, but are not limited to:

Magnetic therapy supplies, energy bracelets, amulets, weight loss equipment, etc.
Products with therapeutic effects and containing medicinal ingredients, such as essential oils for treatment, hair tonic, anti Cellulite Cream, stretch marks removal cream, exothermic padding, etc.
Some dental appliances, such as braces, water flosser, etc.
Measuring instruments, such as blood pressure monitors, pregnancy test products, fat analyzers, thermometers, etc.