In case you are selling cosmetics you should know the basics of selling these items on Joom. This article includes the requirements for the products of this category.

The general requirements for cosmetic products are as follows:

• Product Attributes:

  • Skin Care Product Attributes;

  • Hair Care & Styling Product Attributes;

  • Decorative Cosmetics and Perfume Product Attributes;

• Product Variant Requirements;
• Cosmetic Instructions and Warning Labels;
• Cosmetics and Medicine Requirements.

👉Also, please check our recommendations on the product content. Good product content will help you increase customer interest and sales of your products. For the detailed information about it please refer to the article: Product Content for Cosmetics.

Product Attributes

Attributes are the product's key characteristics. By specifying the attributes, you let the customer get more information on how the product you are selling works.  Product attributes are shown in the product card's Details section. 

👉 For more information on the required attributes for different categories illustrated with the examples, please refer to the Category Requirements page of Merchant Panel.

Skin Care Product Attributes

Skin Care product attributes are crucial as they aim to improve users’ experience on search mechanics and personalization, therefore increasing the conversion rate of your products.

If you sell products from Face Care categories, it is required to add Ingredients, Skin type, Effect, Volume/Weight/Quantity and Shelf life attributes. 

You are required to add only one of Volume/Weight/Quantity attributes to demonstrate your product’s capacity.

Shelf life is the expiration date of the product from the date of production. For example, the shelf life of a face cream might be 3 years or 18 months.

➡️ Click here to see the list of Face Care categories IDs subjected for additional attributes

• Face Creams & Lotions (1473502941225422675-193-2-118-1424471471)
• Acne Remedies (1549357279918811781-21-2-643-3575868673)
• Face Masks (1473502940915975413-89-2-118-1131885801
• Face Nourishing Serum & Essences (1473502941238296757-197-2-118-844888123)
• Face Toners (1473502941231450229-195-2-118-3043580781)
• Face Washes & Cleansers (1473502941222785790-192-2-118-1118869448)
• Facial Scrubs & Polishes (1473502941227970025-194-2-118-3603312119)
• Anti-Age Remedies (1549632595061866516-165-2-26251-1464940137)

In order the system can add your attributes to the “Details” table, please specify the attributes’ keys and values as in the table below.

➡️ Click here to see the list of required attributes and values for Face Care categories

Skin type	Cosmetics effect	Shelf life	Ingredients	Weight/Volume/Quantity
combination	acne treatment	For example:	any text	For example:
dry	anti-aging	1 year, 2 years, 3 years		100 g
normal	blackhead removal	12 month, 36 months		100 ml
oily	cleansing	One year, two years		20 pcs
sensitive	exfoliating
all types	moisturizing
blemish-prone	nourishing
dull	oil control
aging	pore tightening
pigmented	whitening
allergy-prone ,allergic	anti-puffiness
	anti-redness
	scar repairing,scar removal,scar repair
	brightening, brightening skin tone
	soothing
	wrinkle care
	repairing

➡️ Click here to see the list of recommended attributes and values for Face Care categories

Application	SPF
face	For example:
nose	25
t zone	50
body
neck
eyes

⚠️ Please note: For dividing attributes’ keys and values use only : (colon), and for listing several values divide them by , (comma) Do not break the line after the colon mark. 

Hair Care & Styling Product Attributes

Some Hair Care & Styling categories now require to specify the following attributes: Hair type, Product effect, Volume/ Weight/Quantity. 

You are required to add only one of Volume/Weight/Quantity attributes to demonstrate your product’s capacity.

➡️ Click here to see the list of required and recommended attributes and values for Hair Care & Styling categories

Hair type (suitable for hair)	Product effect (feature, effect, function)	Weight/Volume/Quantity	Ingredients (optional)
		For example:	any text
all hair types	smooth, smoothing	1000 ml, 50ml
straight	color protection	100g, 250 g
normal	oil control	2 pcs
weak	purifying
oily	repairing, repair, repairs damage
dry	anti hair loss, controls hairfall, prevent hair loss
blonde	nourishing, nourishment
damaged	volume
thin	treat dandruff, anti-dandruff
colored	shine
curly	moisturizing
fragile

Decorative Cosmetics and Perfume Product Attributes

Decorative cosmetics products now require to specify the following attributes: Ingredients, Volume/ Weight/Quantity and Shelf life. 

Perfume products now require to specify the following attributes: Ingredients, Fragrance Notes and Volume/ Weight/Quantity and Shelf life.

You are required to add only one of Volume/Weight/Quantity attributes to demonstrate your product’s capacity.

How to Add the Attributes?

There are two ways to add attributes:

• specify in the product description (via Merchant Panel or CSV file);
• specify as attribute field.

⚠️ Please note that you can specify Ingredients attribute only in the product description.

I. Product Description

If you specify the attribute in the product description, please follow the format Attribute: Value 1, Value 2. For example, Effect: anti-aging, moisturising.

II. Attribute Field

If you specify the attribute as the attribute field, please don't put the colon (:) after the attribute's key.

For example:

Product Variant Requirements

If you have different variants of one product (different colors of BB cream/foundation, size of the bottle), you need to add them in one product card instead of creating different products.

How to Add Color-tones to the Product Variants?

1. For example, you are selling BB-cream and you have 3 different color variants. 

• #13 Milk Beige
• #21 Light Beige
• #23 Natural Beige 

2. You create the product card for the BB-cream and then add variants. However, you are only allowed to add colors from our List of Accepted colors on Joom (If you work with Joom using the ERP system, you can find the list of accepted colors here. If you don't, you can download the file with the list of accepted colors here.) If you cannot find your color-tone on this list, you have two options here: 

•  Add the Color-tone in the Name of every variation, and put "as the picture" instead of color. Then showcase the difference in tones in each variant-picture

• Put the color name in the "Size" field. Then showcase the difference in tones in each variant picture.

 

Cosmetic Instructions and Warning Labels

According to the laws and regulations of certain countries, certain cosmetic products must be equipped with safety instructions and warning labels to remind consumers of possible harms due to misuse. The instructions and labels must be provided in English.

Products that must be accompanied by warning labels may include female deodorant sprays and children's bubble bath soap.

Warning Label in English

Cosmetics Instruction in English (must be included in the packaging)

 

Cosmetics and Medicine

Unlike medication, cosmetics are products that are used for rubbing, pouring, spraying, introducing into or otherwise acting on the human body, in order to clean, beautify, enhance the attractiveness, or change the appearance thereof.

Because inappropriate product names or product descriptions are removed from Joom’s system, merchants must read the platform instructions for such products, including in relation to their product title and description. Products that are used to do the following are considered medicine and are therefore prohibited

Ease muscle aches  Soothe headaches  Aid sleep  Treating colic  Treat dandruff  Treat seborrheic dermatitis  Treat psoriasis  Treat cellulite

Clean teeth (such as toothpaste containing fluoride)  Moisturise and serve as makeup marketed with claims to provide sun protection (sunscreens) Remove or treat acne  Produce an effect on thighs  Produce slimming effects

 

⚠️ Please note: The platform also prohibits sellers to have the following behaviour to avoid platform inspection:

• Providing false or misleading information in the title or description;
• Lack of necessary information in title or description.