Overseas warehouse is the one located in any country other than the merchant's default country in order to ship orders as fast as possible.
It can be configured in the Merchant Panel, however you need to meet certain requirements first. For more information please refer to the article How to Work with Default and Overseas Warehouses on Joom?.
Once you have created an overseas warehouse in the Merchant Panel, you can set the product's inventory and offline shipping price.
There are three ways to do it:
- via Merchant Panel;
- via CSV file;
- via Joom API.
How to set up the product's inventory and shipping price via Merchant Panel?
|⚠️ PLEASE NOTE: If you see a different interface in the Merchant Panel, you use the old API endpoint and need to switch to the new Shipping Destinations API endpoint. Please refer to the article New Shipping Destinations API Endpoint for more details.|
- Go to the Products page in your Joom account and select the product you want to set up;
- Scroll down to the Product Variants and click on the Edit Shipping button;
3. Choose the overseas warehouse and the product variant. If any product is available for selling from the warehouse, you will see the In Stock sign by the warehouse name.
There are two modes you can set the product's inventory and shipping price. Click on the blue button to switch between the modes.
Setting the product's inventory and the default shipping price (default for all the countries enabled for the warehouse) in the Simple Mode:
Setting the product's inventory and shipping price in the Advanced Mode:
You can set the shipping price for each shipping country or for the whole warehouse (default shipping price).
Don't forget to click on the Save button.
How to set up the product's inventory and shipping price via CSV file?
When you set up products via CSV file, you need to create two columns titled warehouse label Warehouse Inventory and warehouse label Warehouse Shipping Price, so the inventory and the default shipping price (for all the shipping countries) will be set for the specific warehouse.
⚠️ PLEASE NOTE: There are two existing columns in the CSV - Shipping Price and Inventory. They are needed to set the price and inventory for the default warehouse.
A warehouse label is given by you while configuring a warehouse in the Merchant Panel.
For example, your warehouse's label is uk.
You will need to create the following columns and state their values:
Then upload the file back to the platform.
How to set up the product's inventory and shipping price via API?
For setting product default shipping prices as well as product inventory for different warehouses use the following endpoint: Products at Warehouses endpoint.
For managing products offline shipping prices to different countries in any warehouse use the following endpoint: Shipping Destinations endpoint.
Once the products are set up, you can fulfil the orders from the overseas warehouse. Please refer to the article How to Fulfil Orders from the Overseas Warehouse? to learn more details.