Products from the Wireless Headphones category are going through manual inspection within the process of Joom Quality Control Check. Manual inspection is conducted by the Qima company inspector on the merchant's territory by prior agreement.
During the product inspection the inspector conducts several tests to make sure that the product corresponds with the description provided by the merchant according to the following check-list:
- The product matches the one in the photo;
- The product is not broken;
- The packaging is not damaged;
- Both earphones can be connected to the phone via Bluetooth;
- Both earphones can play music;
- There are no cracking sounds, noises and interruptions while playing music;
- Music is still playing while the phone is 1.5 meters away from the earphones;
- Music can be played for 30 minutes without disconnection;
- Earphones are able to play music after being fully charged for at least 90 minutes;
- Voice record is clear;
- In 30 minutes of charging time after completely running out of battery the earphones must be fully charged, connected and able to play music.
Once the inspection is complete, you will receive the results in the corresponding section on the order page.