If there are no specific requirements established for inspecting products from the specific category within the process of Joom Quality Control Check, the products are going through photo-inspection. Photo-inspection is conducted at the Hecny warehouse by Joom.
|Examples of photos taken within the default photo-inspection process|
Once all the required photos are taken, our moderators use the photos to make sure that the product corresponds with the description provided by the merchant according to the following default check-list:
- The product matches the product picture;
- The product is new and not broken;
- The packaging is not damaged (if any).
Once the inspection is complete, you will receive the results in the corresponding section on the order page.