Product Groups help clients quickly identify the most relevant products on your Store page. If you don’t want clients to get lost in your big variety of products, create Product Groups! 

Joom is highly personalized. We analyse the behaviour and preferences of each of our customers to adapt product displays based on their interests. The product groups users see may differ from the groups you see in the merchant panel. It depends on the users’ preferences and behaviour.

Basic requirements for creating Product Groups

1. You have at least 1 Top store.
2. Only products from Top stores can be gathered into Product Groups.
3. Products from different Top stores can’t be added into the same group. 

What are the rules for the Product Groups? 

You can separate products into different groups based on three main rules: 

1. Categories. You can choose only one Category for the product group. Products added to the group should belong to your chosen category.  
2. Labels. You can give one label or several labels to your product group. Products in the group should comply with at least one of those labels. For more information, please refer to the article: Product Label. 
3. Brands. You can specify the required brand(s) for the product group. Once you’ve set the brands, products in the group should belong to at least one of the chosen brands. 

You can set multiple types of rules for the product group you created. Only products meeting all the chosen rules can be added to the group. In other words, the more types of rules you set, the fewer products comply with every single rule, and the fewer products will be gathered into a group. 

After you added products by rules, when there are changes in your products (such as new products added to the category or products have been removed from the platform), the product groups will change accordingly and automatically. This makes your management of product groups easier.

How to create/edit Product Groups? 

If you want to create a new product group, please follow the steps below: 

1. Go to your Merchant Panel.
2. Click on the Product Groups tab under the Products section. 
3. Click on the "Create Group" button at the top right corner of the page.

4. Now you are on the Create Group page, you have to:

1. Choose the Store (Top Stores only).
2. Name your product group. Joom will translate this name into different languages, then show it to the clients from all around the world. Please name it carefully (Example group names: RU warehouse products). 
3. Set rules for your product group. For more information, please refer to What are rules for the Product Groups?
   
4. Click on Save. 

Please note: In order not to affect the way users view your store products, it is suggested to create no more than 6 Product Groups for a single store.  

If you want to edit an existing product group, please follow the following steps: 

1. Go to your Merchant Panel.
2. Click on the Product Groups tab under the Products section. 
3. Click on the name of the group you want to edit. You will be navigated to the product group details page. 

4. Click on the Edit Group button on the top right corner, edit the information you want to update. 

5. Don’t forget to Save after you finish editing. 

Possible statuses of the Product Groups

1. Pending. Your product group is currently in moderation, it is not shown to the store visitors yet. 
2. Published. Your product group passed the moderation, and it is shown to the store visitors. 
3. Disabled. The product group is disabled, and it is not shown to the store visitors. 

How to disable/enable Product Groups

To disable a product group which you don’t want any more, please switch the toggle by a specific product group on the Product Groups page. In case you want to enable a product group, simply switch it again.  

Automatic Product Groups

Besides the custom Product Groups created by you, Joom will create 3 Product Groups for the store  automatically:

1. Best: buyers will see all your products sorted by rating and sales starting from the product with the highest rating and sales. 
2. New: buyers will see all your products sorted by created time starting from the newest products
3. Promoted: buyers will see all your products that are being promoted within Promotions.

Please note: 

1. Automatic Product Groups are turned off by default. If you want to show those groups to buyers, you may turn them on manually. 
2. You may not edit automatic Product Groups. 
3. Please make sure, your custom Product Groups don’t clash with the automatic Product Groups. Otherwise, the buyers might get confused.