According to the platform rules, cold steel products are prohibited from being sold on Joom. If the platform discovers someone selling the prohibited products, such merchant will receive penalty accordingly. For more information, please refer to the article Platform Rule Violation and Penalty.
What belongs to Cold Steel?
Here are some examples:
Exclusion: Slingshot for children and plastic boomerang are not cold steels, those products can be sold on the platform.
Cold steel parameters:
|> 8 cm （80 mm）|
|< 2.4 mm or > 6 mm|
|> 42 HRC (Rockwell hardness)|
Are Knives Cold Steel?
Selling some types of knives is allowed on Joom. However, these products require providing attributes to be sold on the platform.
Attributes are the product's key characteristics. By specifying the attributes, you let the customer get additional information on the product you are selling. For knives, specifying the attributes is also crucial for selecting the logistics channel through which the products will be shipped.
👉 For the detailed information on what the attributes are and how to provide them correctly, please refer to our Help Center articles: Product Attribute and How to Add Attributes for the Products?
In order to sell knives on Joom, you need to provide the following attributes:
- Blade length;
- Blade width;
- Blade thickness;
⚠️ PLEASE NOTE: Whether these attributes are required or not, depends on the product category. For example, kitchen knives require the Blade length attribute, while camping knives require all the aforementioned ones.
👉 For checking how the attributes correspond with product categories, please refer to the Category Requirements page of Merchant Panel.
How to sell knife sets?
Please specify Maximum blade length in set attribute - only the blade length of the longest knife in a set is required.
✅ The correct format: number + cm
Example: Maximum blade length in set: 13.5 cm
It’d also be very helpful if you indicate the blade length for each knife.
How to ship knives?
The system appropriate shipping channel based on the following parameters:
- Knife's blade length. That is why it is important to provide the Blade length attribute;
- Product's dangerous kind. It should not be other than "Sharp instruments & weapons".
If there are no available channels selected due to the blade length limits, the system will let you ship the order offline.
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