|Product name requirements|
Accessories product name must meet the basic name requirements.
|Product material and packing list requirements|
Accessories product description must meet the basic description requirements. Please clearly specify the product’s material and fabric in the product description, so customers can fully understand the product’s characteristics (stating "alloy" instead of "copper alloy" or "stone" instead of "cubic zirconia" is unacceptable). For more information, please refer to the article Requirements for Product Material.
Merchants must specify what will be in the package (i.e. what customers will receive), including the main product, accessories, and gift token or cards, so that customers will have a better understanding of what to expect. This rule applies to all products.
⚠️ PLEASE NOTE: Selling the jewelry or bijouterie made of precious metals and/or precious stones is restricted on Joom. If you are interested in selling such products, please apply to your key account manager or merchant support. If a product's name, image or description contains any content regarding precious metals or precious stones (including fineness) without the permission of Joom, the product will be rejected during the moderation process.
Click here to download the list of restricted metals and stones.
|Provide Product Size|
Product size must be present in the product description, so that customers can choose the appropriately sized item and avoid the refund. For example, provide circumference or diameter for rings as well as length and height for bags.
⚠️ PLEASE NOTE: It is prohibited to place size information images in the product image gallery, as the product image gallery is reserved solely for pictures depicting the appearance of the product.
|Don't use Photoshop or other software to change the color of your product|
Please upload only high-quality product images. A product available in different colors must be photographed individually. Any alteration (including photoshopping) to the product color is prohibited.
Please refer to the article Product Image Requirements to learn more details.
What a product image should look like
What a product image should not look like
|Don't use copyrighted photos and trademarks if you don't have the authorization|
Please ensure that you use only real products that belong to you. It is prohibited to use images uploaded by real buyers, used by well-known bloggers, and/or taken from other sources. Unless you have the permission to use these photos, please do not use them.
If you do not have the right to use famous and/or well-known trademark, please avoid using them, including famous cartoon characters and portraits of characters from TV and films, especially Disney, Marvel, etc. For more details, please refer to the What Is a Copyright Infringement?.
|Image content prohibits promotion of drugs, etc.|
Product images must not contain signs or symbols that promote drugs, violence, and politically sensitive information, such as marijuana, Nazi symbols, etc.
|Don't forget about the product variants|
If a product comes in different styles or designs, please provide product variants and photos for them. Please refer to the article Product Variant Requirements to learn more details.
|Dangerous Kind requirements|
Certain jewelry products are made of metal, and certain metals belong to dangerous kind products. Please refer to the article Product "Dangerous Kind" Attribute for more details.