Your brand (IP) can be registered to a company that doesn't match the one registered on Joom.
What Should I Do?
Simply make an authorization letter issued by IP Owner.
IP Owner may be one of the following:
- Company legal representative;
- Affiliated company.
The authorisation letter must be issued for the company registered on Joom. The distributor company name in the authorisation letter should match the company name in your account. See the example.
Authorisation Letter Template
Click to download the template.
What Should I Do Next?
Follow the guide in this article. Fill in the form as a Distributor.
To see the full list of required documents, read the article "Required documents".
If your application was rejected, find out why by reading the article "IP Rights Verification Rejection Reasons".