Special Promotions combine all kinds of promotional activities on Joom platform. Participation in the promotions can help boost sales in a big way!
To find a list of all Special Promotions available go to "Promotions" page in your account and choose "Special Promotions".
|Step 1. Pick a Promo|
All new promotions are announced in advance, these promos are labeled as "Upcoming" as their status. Click a promo you want to participate.
|Step 2. Read the Requirements|
Once you've opened a promo, review its Description, Promotion Requirements and Product Categories and choose only those products that meet the requirements.
Pay attention to:
- Discount - it will automatically apply to any product you select for participation in the promo and remain valid only for the promotion’s duration;
- Product Categories - only products from categories listed can be added to the promotion;
- Apply Till Date - you can't edit your application for participation in the promo after this date.
|Step 3. Add products|
Click on "Add Products" and you’ll see a window pop up in front of you.
- You can select your products and click on "Add selected".
You can copy product IDs you want to promote and paste them here, then click on "Add selected". You can separate IDs by entering commas, space or brakes. If you use other punctuation marks (for example, Chinese comma ，or 、), your products will not be uploaded.
After that you have to set the discount for selected products.
⚠️ PLEASE NOTE: Joom reserves the right to remove some products from the promotion if they do not meet Joom’s general product requirements or might be sensitive for some groups of people for ethical or some other reasons.
|Step 4. Product Validation|
Once products have been selected and added to the promo, they’ll undergo validation to see if they satisfy the requirements. It will take only but a second, and you’ll see warning label, if it fails to meet certain criteria:
|A red label||Your product doesn’t meet the requirements or not eligible, so it can't be added to the promo.|
|A yellow label||Your product will be added, but it might have some issues: for example, to be out of stock.|
If you hover over the warning label, you’ll see information on how to fix the problem. We encourage you to do it before the Apply Till Date.
|Step 5. Participate|
Click on “Participate” on the right upper corner before you leave the promo page. If you don’t, you may lose all the products you had added to the promotion. You can add or withdraw some products, while the promo status is still "Upcoming".
While the promo status is "Upcoming", you can join it, add or delete products.
After the Apply Till Date, the promotion’s status will switch to "Preparing." By this point, no new applications and changes are accepted.
While the promo status is "Preparing", Joom platform:
At this point you can't add or remove products from the promotion (besides the stock amount and the price of the products). If you didn't fix a warning label before the Apply Till Date, the product won't be added to the promo.
The "Running" status of the promotion means the Start Date has passed, and the promo is under way.
The “Ended” status indicates that the promotion has completed. It's a pity if you’ve missed it. If you did join the promo, you can review your products, dates, and requirements.