Online Shipping Quick-Check Table (shipping from Hong Kong)
If you want to fulfil the orders in Hong Kong, the shipping procedure using Joom Logistics is similar to the one from Mainland China.
⭐️Reminder: The official partner of Joom Logistics (JL) in Hong Kong is Hecny Group, which will be responsible for picking up the orders from your warehouse.
What to do if I'm fulfilling orders from Hong Kong?
In order to hand your goods to JL safely, please follow these steps:
- Contact Hecny directly and set the details about the pick-up service.
- Add the detailed pick-up address (desirably in Chinese) on the JL Pickup Addresses page in the Merchant Panel. For more details please refer to the article How to Request Pick-Up Service?
⚠️ PLEASE NOTE: Make sure that you have selected Hong Kong in all the three fields of country, region and city.
What to keep in mind while fulfilling orders from Hong Kong?
While fulfilling an order, always select the pick-up adress in Hong Kong (even if you are planing to drop off the parcel yourself to the Hecny warehouse). This is to ensure that Joom issues the right label and tracking number for a logistics service, which is able to ship your goods from Hong Kong (instead of Mainland China). Otherwise, your order might get rejected and returned to you by Hecny.
⚠️ The channels in the table below are for informational purposes only: the table may lack new channels or requirements, for the most up-to-date infromation please contact the merchant support team.
Joom Logistics from Hong Kong, China
| Austria | |||||
|
BPost |
RM |
0-2 kg |
60x60x60 cm |
not dangerous, with battery, adult, high density, powder, semi-liquid, liquid |
$0-165 |
|
BPost |
NRM |
0-2 kg |
60x60x60 cm |
not dangerous, powder, with battery, weapon, magnetized, hair, adult, high density, semi-liquid, liquid |
$0-5 |
| Australia | |||||
| DHL |
RM |
0-20 kg |
120x60x60 cm |
not dangerous | $0+ |
| DHL (DDP) |
RM |
0-20 kg |
120x60x60 cm |
not dangerous, liquid, powder, with battery, weapon, hair, adult, high density, semi-liquid | $0-770 |
| NL Post |
NRM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon | $0-5 |
| Belarus | |||||
| HK Post |
NRM |
0-2 kg |
Length<60 cm |
not dangerous | RM $0+ SRM $0-5 NRM $0-2 |
|
Belgium |
|||||
| NL Post |
NRM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon | RM $0-165 NRM $0-5 |
| BPost |
RM |
0-2 kg |
60x60x60 cm |
not dangerous, with battery, adult, high density, powder, semi-liquid, liquid | $0-165 |
| BPost |
NRM |
0-2 kg |
60x60x60 cm |
not dangerous, powder, with battery, weapon, magnetized, hair, adult, high density, semi-liquid, liquid | $0-5 |
| Brazil | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | $0+ |
| Bulgaria | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | RM $0-165 NRM $0-5 |
| BPost |
NRM |
0-2 kg |
60x60x60 cm |
not dangerous, liquid, with battery, adult, high density, powder, semi-liquid | $0-5 |
|
Canada |
|||||
| DHL |
RM |
0-20 kg |
Length<100 cm |
not dangerous | $0+ |
| DHL (DDP) |
RM |
0-20 kg |
Length<100 cm |
not dangerous, powder, with battery, weapon, hair, adult, high density | $0+ |
| NL Post |
NRM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | $0-5 |
|
Chile |
|||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
$0+ |
|
Colombia |
|||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
$0+ |
|
Croatia |
|||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0-165 NRM $0-5 |
|
Cyprus |
|||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0-165 NRM $0-5 |
| BPost |
RM |
0-2 kg |
60x60x60 cm |
not dangerous, liquid, with battery, adult, high density, powder, semi-liquid |
RM $0-165 NRM $0-5 |
|
Czechia |
|||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized items, powder, semi-liquid, hair, weapon, liquid |
$0-165 |
| BPost |
NRM |
0-2 kg |
60x60x60 cm |
not dangerous, liquid, with battery, adult, high density, powder, semi-liquid |
$0-5 |
|
Denmark |
|||||
| DHL |
RM |
0-2 kg |
Length<60 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, with battery, not dangerous |
RM $0-165 NRM $0-5 |
| DHL (DDP) |
RM |
0-30 kg |
Length<60 cm |
$0-165 | |
|
Estonia |
|||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0-165 NRM $0-5 |
| Finland | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0-165 NRM $0-5 |
| France | |||||
| DHL |
RM |
0-2 kg |
Length<60 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, with battery, not dangerous | RM $0-165 NRM $0-3 |
| DHL (DDP) |
RM |
0-30 kg |
60x40x40 cm |
not dangerous, liquid, powder, with battery, weapon, hair, adult, high density, semi-liquid | $0-165 |
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | RM $0-165 NRM $0-3 |
|
Germany |
|||||
| DHL |
RM |
0-2 kg |
Length<60 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, with battery, not dangerous |
RM $0-165 NRM $0-5 |
| DHL (DDP) |
RM |
0-30 kg |
Length<90 cm |
not dangerous, liquid, powder, with battery, weapon, hair, adult, high density, semi-liquid |
$0-165 |
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
$0-165 |
|
Great Britain |
|||||
| DHL |
RM |
0-2 kg |
Length<60 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, with battery, not dangerous |
RM $0-180 NRM $0-5 |
| Greece | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, not dangerous |
RM $0-165 NRM $0-5 |
|
Hungary |
|||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0-165 NRM $0-5 |
| BPost |
NRM |
0-2 kg |
60x60x60 cm |
not dangerous, liquid, with battery, adult, high density, powder, semi-liquid |
$0-5 |
| Ireland | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0-165 NRM $0-5 |
| Israel | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0-75 NRM $0-2 |
| Italy | |||||
| DHL |
RM |
0-2 kg |
Length<60 cm |
not dangerous |
RM $0-165 NRM $0-5 |
| DHL (DDP) |
RM |
0-30 kg |
60x40x35 cm |
not dangerous, liquid, powder, with battery, weapon, hair, adult, high density, semi-liquid |
$0-165 |
| DHL (DDP) |
RM |
0-30 kg |
60x40x40 cm |
not dangerous |
$0-165 |
| Kazakhstan | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0+ NRM $0-10 |
| NL Post |
RM |
0-20 kg |
Length<150 cm |
$0+ | |
| Latvia | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | RM $0-165 NRM $0-5 |
| Lithuania | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, not dangerous, liquid | RM $0-165 NRM $0-5 |
| Luxembourg | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | RM $0-165 NRM $0-5 |
| Malta | |||||
| NL Post |
RM |
0-2 kg |
Length<60 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0-165 NRM $0-5 |
| Mexico | |||||
| NL Post |
RM |
0-2 kg |
Length<90 cm |
with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
$0+ |
| Moldova | |||||
| DHL |
RM |
0-2 kg |
Length<90 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, not dangerous |
RM $0+ NRM $0-5 |
| NL Post |
RM |
0-2 kg |
Length<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0+ NRM $0-5 |
| NL Post |
RM |
2-20 kg |
Length<150 cm |
$0+ | |
| HK Post |
RM |
0-2 kg |
Length<90 cm |
not dangerous, with battery |
RM $0+ SRM $0+ |
| Netherlands | |||||
| DHL |
RM |
0-2 kg |
Length<60 cm Sum<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | RM $0-165 NRM $0-5 |
| DHL (DDP) |
RM |
0-30 kg | 60x40x40 cm | not dangerous | $0-165 |
| DHL (DDP) |
RM |
0-30 kg | 60x40x35 cm | not dangerous, liquid, powder, with battery, weapon, hair, adult, high density, semi-liquid | $0-165 |
| NL Post |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | RM $0-165 NRM $0-5 |
|
Poland |
|||||
| DHL |
RM |
0-2 kg |
Length<60 cm Sum<90 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, with battery, not dangerous | RM $0-165 |
| NL Post |
NRM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | $0-2 |
| Portugal | |||||
| DHL |
RM |
0-2 kg |
Length<60 cm Sum<90 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, with battery, not dangerous | RM $0-165 |
| DHL (DDP) |
RM |
0-30 kg | Length<60 cm Sum<90 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, with battery, not dangerous | $0-165 |
| NL Post |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | RM $0-165 NRM $0-5 |
| Romania | |||||
| DHL |
RM |
0-2 kg |
Length<60 cm Sum<90 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, not dangerous | RM $0-165 NRM $0-5 |
| NL Post |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid | RM $0-165 NRM $0-5 |
|
Russia |
|||||
| HK Post |
RM |
0-2 kg |
Length<60 cm Sum<90 cm |
not dangerous, with battery |
$0+ |
| HK Post |
SRM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, liquid, powder, with battery, aerosole and gases, chemicals, weapon, magnetized, tea leaves, hair, adult, high density, weapon, perfumes, flammable, semi-liquid, with battery |
SRM $0-5 |
| NL Post |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0+ |
| NL Post |
RM |
0-20 kg | Length<150 cm Sum<300 cm |
$0+ |
|
| Serbia | |||||
| NL Post |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0-165 |
| Slovakia | |||||
| NL Post |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0-165 |
| BPost |
RM |
0-2 kg | 60x60x60 cm Sum<90 cm |
not dangerous, liquid, with battery, adult, high density, powder, semi-liquid |
RM $0-165 |
| Slovenia | |||||
| BPost |
RM |
0-2 kg | 60x60x60 cm Sum<90 cm |
not dangerous, liquid, with battery, adult, high density, powder, semi-liquid |
RM $0-165 |
| Spain | |||||
|
DHL |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, with battery, not dangerous |
NRM $0-1.35 |
|
DHL (DDP) |
RM |
0-30 kg | 60x40x40 cm | not dangerous, liquid, powder, with battery, weapon, hair, adult, high density, semi-liquid |
$0-165 |
| Sweden | |||||
|
BPost |
RM |
0-2 kg | 60x60x60 cm Sum<90 cm |
not dangerous, liquid, with battery, adult, high density, powder, semi-liquid |
RM $0-165 |
| Switzerland | |||||
|
DHL |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, with battery, not dangerous |
RM $0-70 |
|
NL Post |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon |
RM $0-70 |
| Turkey | |||||
|
DHL |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
liquid, powder, weapon, magnetized, hair, adult, high density, semi-liquid, not dangerous |
RM $0+ |
| Ukraine | |||||
|
HK Post |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, with battery |
RM $0+ |
|
NL Post |
RM |
0-2 kg | Length<60 cm Sum<90 cm |
not dangerous, with battery, adult, high density, magnetized, powder, semi-liquid, hair, weapon, liquid |
RM $0+ |
|
NL Post |
RM |
0-20 kg | Length<150 cm Sum<300 cm |
$0+ |
|
| USA | |||||
|
DHL |
RM |
0-6.5 kg |
55x35x35 cm | not dangerous |
$0+ |
|
DHL (DDP) |
RM |
0-10 kg | 55x35x35 cm | not dangerous, liquid, powder, with battery, weapon, hair, adult, high density, semi-liquid |
$0-800 |
👉 For more detail about Joom Logistics, please refer to our ▶️Live Stream replay about Joom Logistics.
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