Account

Account & Store

• What is a Store?
• How to Open a New Store?
• Store Name Requirements
• Requirements for Store Icons
• Top Stores
• Store Specialization

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Merchant Performance & Rating

• Merchant Performance System
• Cancellation Rate
• 3-Day Shipping Rate
• Delivery Refund Rate
• Quality Refund Rate
• Negative Feedback Rate

Payment Rules & Take-rate

• Take-rate of the Platform
• Invoices and Payment
• Logistics Invoices
• Payment Methods