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  1. Joom Help Center for Merchants
  2. Logistics

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Logistics

Joom Shipping Fee

  • Joom Shipping Fee
  • Shipping Price by Country

Offline Shipping

  • What Is "Offline Shipping"?
  • The Differences Between Online and Offline Shipping
  • Setting Shipping Countries for Account and Product

Online Shipping

  • What is “Online Shipping”?
  • Online Shipping Policy
  • Online Shipping Quick-Check Table (shipping from Mainland China)
  • Online Shipping Quick-Check Table (shipping from Hong Kong)

Basic Warehouse Operations

  • How to Work with Warehouses on Joom?
  • What Documents are Required for the Overseas Warehouse?
  • How to Set Up Products for the Overseas Warehouse?
  • How to Fulfil Orders from the Overseas Warehouse?
  • How to Request Pick-Up Service?

Joom Logistics

  • What is Joom Logistics?
  • How to Start Using Joom Logistics?
  • Joom Logistics FAQ
  • Joom Logistics Shipping Labels Requirements
  • Non-Delivery Compensation

If you have any questions please contact our Support Merchant Team at merchant@joom.com

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